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Total quality management.
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scottish qualifications authority
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(美) 詹姆斯 r. 埃文斯, 小詹姆斯 w. 迪安著
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[美]撒丽斯著
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[英]约翰·班克(john bank)著
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bank
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burstein, david,
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deming, w. edwards
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kumar, s
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marchington,mick
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redman,tom
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snape,ed
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stasiowski, frank,
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wilkinson,adrian
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何瑞薇
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何瑞薇译
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吴蓉
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吴蓉译
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唐中君
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